Last updated: September 2026
At De Weiglhuys Farm, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information provided by visitors to our website and guests who contact us or make an enquiry or booking.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name and surname
- Email address
- Telephone or mobile number
- Information provided through our contact or booking enquiry forms
- Information you provide when communicating with us regarding your stay
We only collect information that is reasonably necessary to respond to enquiries, manage bookings and provide our services.
Guest Identification and Verification
For bookings at The Lark, we may collect identification and verification information from guests, including a copy of a valid South African ID or passport and proof of residential address.
This information is collected for guest verification, booking administration, safety and security, insurance requirements, and where applicable, legal or regulatory compliance.
We take reasonable steps to protect this information against unauthorised access, loss, misuse or disclosure. Access to identification documents is limited to those who reasonably require the information for the purposes described above.
Personal information will not be retained for longer than is reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law or is otherwise necessary for a legitimate business purpose.
2. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Process and manage accommodation bookings
- Communicate with you about your stay
- Provide information you have requested
- Improve our website and guest experience
- Comply with applicable legal and regulatory requirements
We will not sell, rent or trade your personal information to third parties.
3. Sharing of Information
We may share your information with trusted service providers where this is necessary to process a booking, provide a service or comply with a legal obligation.
We will only provide information that is reasonably necessary for the relevant purpose.
4. Website Forms and Communications
If you submit information through a contact, enquiry or booking form on this website, the information you provide may be sent to us by email or through the relevant website service.
By submitting your information, you consent to us using it to respond to your enquiry or manage your requested service.
5. Cookies
This website may use cookies or similar technologies to ensure that the website functions properly and to improve the browsing experience.
You can adjust your browser settings to refuse or delete cookies. Some website functionality may be affected as a result.
6. Third-Party Websites
Our website may contain links to third-party websites, including restaurants, wine farms, attractions and other services.
We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
7. Security
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Your Rights
Subject to applicable South African law, you may have the right to request access to personal information we hold about you and to request that inaccurate information be corrected or, where appropriate, deleted.
You may also object to certain uses of your personal information where permitted by law.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.
De Weiglhuys Farm
Tulbagh, Western Cape, South Africa
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable legal requirements.
The latest version will always be published on this page.